WHAT WE OFFER

We provide managed IT services designed for creative businesses that rely on fast, reliable, and secure systems to do their best work. From day-to-day support to full infrastructure design, we act as a trusted IT partner, helping you get more from your technology without adding complexity.

Our approach is simple: build systems that work properly, keep them secure, and support them proactively so your team can focus on what they do best.

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  • Ongoing support and management for your entire IT environment.

    • Mac and Windows support

    • User onboarding and offboarding

    • Device management and updates

    • Helpdesk and on-site support

    • Proactive monitoring and maintenance

    → Explore Managed IT Services

  • Custom-built dashboards and tools that bring your business data together and make it actionable.

    • AI-assisted dashboards for projects, clients, and operations

    • Centralised visibility across jobs, tasks, and timelines

    • Integration with Microsoft 365, Google Workspace, and existing tools

    • Automation of repetitive admin and reporting

    • Designed around how your team actually works

    → Explore Business Systems & AI Dashboards

  • Security is built into everything we do, not added later.

    • Cyber security audits and reviews

    • MFA, device compliance, and access controls

    • Email security and anti-phishing protection

    • Alignment with insurer and industry requirements

    • Ongoing security monitoring and guidance

    → Explore Cyber Security

  • Protecting your business-critical data.

    • Microsoft 365 and Google Workspace backups

    • Immutable, ransomware-resistant storage

    • Long-term retention options

    • Rapid restore and recovery support

    → Explore Backup Solutions

  • We design, migrate, and manage modern cloud environments.

    • Microsoft 365 and Google Workspace setup

    • Full tenant migrations and consolidations

    • File structure, permissions, and collaboration design

    • Ongoing platform management and optimisation

    → Explore Cloud & Migrations

  • High-performance networks built for real-world use.

    • Office and studio Wi-Fi design

    • VLANs and network segmentation

    • Guest networks and captive portals

    • Fibre, failover, and resilient connectivity

    • Ongoing network management

    → Explore Networks & Wi-Fi

  • End-to-end delivery for new and evolving workspaces.

    • Full office IT design and deployment

    • Rack, switching, and structured networking

    • Meeting rooms and AV systems

    • Coordination with builders and contractors

    • Project management from start to finish

    → Explore Office Fitouts

  • Business-grade CCTV designed for venues, studios, offices, and commercial spaces that need reliable coverage, straightforward remote access, and confidence that footage is there when it matters. We deliver well-planned systems built around compliance, security, and day-to-day usability.

    → Explore CCTV & Security Camera Systems

OUR APPROACH

Proactive, Not Reactive

We monitor, maintain, and improve your systems continuously, preventing issues before they impact your team.

Built for How You Work

Everything is designed around creative workflows, from file handling to collaboration, so your team can move quickly without friction.

Secure by Default

Cybersecurity is embedded from day one, with audit-ready standards, strong access controls, and ongoing protection.

Clear, Reliable Support

Fast response, direct access to experienced engineers, and straightforward communication you can rely on every day.

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Project Vanguard

We recently supported a client with a cyber security uplift to help meet the requirements of a tender process involving the UK Royal Navy.

The project focused on strengthening core security controls, improving device compliance, tightening access policies, and ensuring the business was aligned with recognised standards expected in higher-security environments.

Case Studies
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  • "As part of a tender process involving the UK Royal Navy, THAT MAC CHAP helped us deliver a cyber security uplift across the business. Their support was clear, reliable, and practical, and they played a key role in helping us successfully achieve IASME Cyber Essentials certification."

    Alicia — Founder, Hijinks Collective

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