Have you just stumbled upon your new IT experts?

At our core, we’re more than just a group of tech enthusiasts supporting Macs. We’ve evolved into a trusted, all-encompassing IT support and consultancy provider, known for delivering high-quality, personalised service.

Whether you’re part of our current client base in Melbourne, New York, London, Paris, LA, or working remotely from a beach in Bali, we’re here to be your go-to IT experts.

Our approach is straightforward: we offer honest, dedicated, and friendly IT consultancy services tailored to the needs of our clients across the globe.

Our story began in 2009 when our founder was in a client’s office and overheard someone say, “Where’s that Mac chap?” while they were dealing with a tech issue. The phrase stuck, and soon, 'THAT MAC CHAP' became a well-known name throughout Soho’s Advertising and Creative Industry. Thus, our business name was born.

With over 30 years of combined experience in the creative, production, and advertising sectors, we proudly support a diverse range of clients, including architects, graphic designers, sound design studios, post-production editors, photographers, and many more.

We’ve successfully guided clients through tenders where ISO 27001 & strict BC/DR compliance was essential. By default, we ensure all our clients adhere to industry-approved security frameworks, helping them secure contracts with major players like Facebook, Apple, Amazon, and global banks.

Transparency and integrity are at the heart of our service. With us, you won’t find mysterious line items on your invoices, outrageous markups, or idle account management. We believe in clear communication, fair pricing, and proactive support, ensuring you get the value you deserve without any unpleasant surprises.

Whether you need ad-hoc support or a fully Managed Service Provider (MSP), we’re here to help you achieve your ideal IT environment. We’ll explore the potential of your existing IT infrastructure while planning for a secure and efficient future.